THE AI AGENT FOR
HVAC
Master the summer rush with automated dispatch. Handle emergency calls and routine maintenance bookings without a massive call center.
Trust_Protocol
Safety first rules
Gas and CO scripts and escalation pathways follow your SOPs.
Trust_Protocol
Dispatch ready details
Captures system, symptoms, and urgency so techs arrive prepared.
Trust_Protocol
Less phone tag
Confirmations and reminders reduce no shows and reschedules.
Emergency triage and routing
No cool, no heat, leaks, breaker trips. Brobot captures symptoms, prioritizes urgency, and routes to the right path fast.
Books dispatch windows
Schedules service calls against real availability and sends confirmations so your team stops playing phone tag.
Maintenance plan engine
Converts seasonal tune up demand into booked appointments and recurring maintenance revenue.
The_Problem_We_Solve
BEFORE VS AFTER
The_Problem
MISSED CALLS
KILL GROWTH.
- Calls spike during heat waves and after hours. Leads leak to competitors
- Front desk gets overloaded. Booking details are incomplete
- Emergency calls need fast triage and clear escalation rules
- No shows and missed confirmations waste technician time
The_Outcome
YOUR FRONT DESK,
ON AUTOPILOT.
- Higher booking rate from inbound calls and SMS
- Cleaner dispatch info (address, system type, symptoms, urgency)
- Fewer missed calls and faster first response time
- More tune ups and maintenance plan signups
Call_Flow_Engine
HOW IT HANDLES CALLS
Every HVAC call follows a structured intake, routing, and booking process tailored to your workflow.
Intake_Questions
- What is the service address and zip code?
- Is it no cool, no heat, not cooling well, leak, or other?
- What type of system? (furnace, heat pump, AC) and any brand info?
- How long has it been happening? Any breaker trips or water issues?
- Do you want the earliest available dispatch window or a scheduled time?
Routing_Rules
- If gas smell or suspected CO, immediate safety script and escalate to human
- If no cool or no heat, mark urgent and prioritize dispatch
- If outside service area, decline or offer referral
After_Call_Actions
- Send SMS confirmation, ETA window, and prep checklist (access, pets, filter size)
- Create CRM record with symptoms, system type, and urgency tag
- Notify on call tech or team for emergency categories
Live_Demo
HEAR IT
IN ACTION
Listen to a real HVAC call simulation. See how Agent Broski qualifies leads, answers questions, and books appointments, all while sounding completely natural.
24/7 Available
Human-Like Voice
Demo_Ready
VOICE_STREAM
Press play to hear how Brobot handles a HVAC call
Stack_Integration
WORKS WITH YOUR TOOLS.
ServiceTitan, Housecall Pro, Jobber (or your CRM)
Google Calendar and Outlook
SMS follow up workflows
Google Reviews automation (RevuBro)
Common_Questions
OBJECTIONS, HANDLED.
How much will it cost?
The agent can provide your standard diagnostic and dispatch policy and set expectations, then the technician confirms final pricing onsite based on the actual issue.
Can I talk to a human?
Yes. If it is complex or urgent, the agent can transfer the call or notify your team immediately.
Do you handle emergencies after hours?
If your business offers after hours dispatch, the agent follows your rules to prioritize and route the right emergencies to the right on call contact.
Can it identify gas leaks or CO concerns?
Yes. Safety keywords trigger immediate escalation. The AI follows your safety scripts and routes to on-call immediately.
Does it send technician notifications?
Assigned techs get instant alerts with address, system type, symptoms, and customer notes.
How does it handle maintenance plan inquiries?
The AI explains your plan benefits and books tune-up appointments. Upsell conversations follow your pricing rules.
Can it check service area before booking?
Yes. The AI validates address and zip against your service territory. Out-of-area calls get a polite decline or referral.
What about warranty or recent-install questions?
The AI can collect system info and route warranty calls appropriately. Complex warranty questions go to your team.
Does it integrate with ServiceTitan or Housecall Pro?
Yes. Brobot syncs with ServiceTitan, Housecall Pro, Jobber, and similar CRMs. Jobs flow in automatically.
Can it reschedule when weather affects installs?
The AI handles reschedule requests and sends updated confirmations. Weather-related changes keep your schedule organized.
Recently_Answered
NEW QUESTIONS, ANSWERED
Deep dives on topics HVAC professionals care about.
Industry_Vertical